Working With Me
Practical support for busy tradies who need someone in their corner.
I work alongside a small number of trade and service-based businesses, taking care of the admin, systems and behind-the-scenes work that keeps things moving.
My books are currently full, but you’re welcome to have a look around and see how I work.
Ongoing support, built around your business
I primarily work with ongoing clients, which gives me the opportunity to properly get to know your business, your systems and the way you like things done.
Rather than simply completing individual tasks as they come up, I become part of the behind-the-scenes running of the business — taking ownership of my areas, keeping things moving and helping improve the way things are done along the way.
Every client relationship looks a little different, so the support and hours we agree on are based on what your business actually needs.
How I Work
Frequently Asked Questions
Do you offer ongoing support or one-off projects? I primarily work with ongoing clients, as this allows me to really get to know your business, systems and processes and provide more valuable support over time. I’m not currently taking on one-off projects.
Are you currently taking on new clients? My books are currently full, so I’m not taking on any new clients at the moment. If this changes, I’ll update my availability here.
How does ongoing support work? Every business is different, so there’s no one-size-fits-all arrangement. We agree on the type of support you need, the hours involved and how we’ll work together, then adjust things as your business and workload change.
How do we communicate and manage tasks? I use a combination of email, messaging and Asana to manage tasks and keep things organised. We’ll agree on the best way to communicate, including what’s considered urgent and reasonable response times.
How will you access my files and systems? I work remotely using the systems you already have in place, including platforms such as Google Drive, Dropbox, Xero, MYOB, ServiceM8 and other cloud-based tools. Where possible, access is provided through individual user accounts and secure sharing rather than sharing passwords.
What if I need additional support? If your workload increases or something unexpected comes up, additional work can be discussed depending on my availability. Ongoing clients receive priority, but additional hours aren’t automatically guaranteed.